Key Accountabilities 

• Develop and embed a culture of customer focus and performance management to ensure high quality and continuous improvement in service delivery.
• Ensure that the organisation’s approach to data protection, security and retention complies with best practice and that policies and procedures are effectively implemented.
• To develop, continuously improve and implement the organisations approach to risk management.
• Continuously demonstrate efficiency and effectiveness in managing allocated resources for his/her department
• Ensure that communication between all stakeholders, Maintenance and Load control are monitored, identified, and actioned on time.
• Responsible for cross-checking the planning scenarios of each mission on the shift. Secure all permits and follow up for any missing information.
• Receive, correlate, and accept pre-planned mission files from Fight Planners on each shift.
• To initiate, revise and update the Flight Plan including short notice flights
• Ensure that 24/7 coordination between the operations is maintained.
• Responsible for maintaining 24/7 effective liaison with subordinate mission support organizations including Operational, Engineering and Administrative elements. Ensure the readiness and planning requirements as detailed through the reporting structures.
• Monitor weather conditions, aircraft position reports, and aeronautical l navigation charts to evaluate the progress of flight.
• Ensure the information flow is carried out in a top confidential manner
• Interacting with all operating departments to ensure all day-of-flight opportunities, operating constraints and all irregular operation recovery options are identified and actioned.
• Assist Operations Manager (Planning) to ensure that all missions completed are closed with all documentations used for planning and execution by respective team member.
• Responsible for cross-checking the planning scenarios of each mission on the shift secure all permits and follow up for any missing information.
• Develop and embed a culture of customer focus and performance management to ensure high quality and continuous improvement in service delivery.
• Ensure that the organisation’s approach to data protection, security and retention complies with best practice and that policies and procedures are effectively implemented.
• To develop, continuously improve and implement the organisations approach to risk management.
• Continuously demonstrate efficiency and effectiveness in managing allocated resources for his/her department

Skills

• Minimum 5-7 years of work experience in an Airline / Military operations environment of which a minimum 3 year' experience must be as a flight dispatcher.
• University Degree or equivalent.
• Valid Flight dispatch license holder (Preferred)
• Recurrency and proficiency check must be current and valid all times
• ICAO level proficiency 4 for aviation language.
• DGR CAT 10 Trained would be preferred.
• Air Cargo Operations certifications desirable
• Strong interpersonal and coaching skills with a passion for developing others
• Strong communication skills in both written and oral
• Strong planning, organizing, and integration skills
• Strong knowledge in the development and implementation of policies & procedures